RETURNS/EXHANGES. Purchases are backed by our 30-days satisfaction guarantee. Purchases from in-stock inventory may be exchanged for reselection one (1) time within 30 days of purchase, provided there is no damage or wear and tear to the item and the item is warrantable and saleable. Dirt, stains, or other damage void this offer. Mattresses may only be returned/exchanged if: (1) The Buyer completes a ten-day sleep trial, beginning on the delivery date; (2) the original purchase includes the purchase and continual use of a breathable, waterproof mattress protector; (3) there is no evidence of soiling or wear and tear; and (4) original “law tag” remains attached to the mattress.
Schleider's does not charge Special Order Fees. Special orders of non-inventory items require a 50% down payment to order. Special order items may be exchanged for reselection one (1) time within 30 days of purchase, provided there is no damage or wear and tear to the item, and the item is warrantable and saleable at the time of exchange or return. Special Order returns with reselection will warrant restocking fee that is 20% of purchase price. Special order return for credit or refund will warrant a restocking fee that is 30% of the purchase price.
Returns/Exchanges Trip Charges
|
0 – 20 Miles |
21 – 50 Miles |
51 – 70 Miles |
70 + Miles |
|
$50 |
$80 |
$110 |
Request quote |