Returns & Exchanges
Q: What items qualify as regular in-stock inventory?
A: Regular inventory includes items that are in stock on the day of sale, as well as regular items that are temporarily sold out but already on order by the store for replenishment.
Q: How long does a customer have to return or exchange regular inventory?
A: Eligible regular inventory may be returned or exchanged within 30 days of purchase.
Q: Is there a restocking fee for regular inventory?
A: No. Eligible regular inventory items are not subject to a restocking fee.
Q: How many times can a customer reselect?
A: Customers may reselect one time.
Q: What condition must returned items be in?
A: Items must be free from damage, wear, dirt, stains, or any condition that would prevent them from being warrantable or saleable.