Schleider Furniture Company, Inc. Terms and Conditions

PRICE GUARANTEE.  Schleider Furniture Company, Inc, (“Schleider’s) promises the best price and usual matching services[i] when compared to any physical store within our service area, which is within a 70-mile radius from Brenham, Texas.  If you believe you have found a better offer from a competitor in our service area within 30 days of purchase from Schleider’s, present a verifiable copy of the competitor’s offer[ii] and Schleider’s will refund the difference in prices on identical items and services.

DELIVERY.  Schleider’s delivery personnel are background checked and in uniform for your peace of mind. They are authorized to accept C.O.D. payments. Delivery and installation on all purchases over $499 is free up to 50 miles from Brenham, Texas.

Schedule of Delivery Fees

Purchase Price

0 – 20 Miles

21 – 50 Miles

51 – 70 Miles

70 + Miles

Less than $499

$40

$80

$2/mile one way

Request quote

$500 - $2,000

FREE

FREE

$2/mile one way

Request quote

$2,000 & up

FREE

FREE

Free up to 60 miles, then $2/mile for mile 61 +.

Haul-Away Service: $35 per piece with delivery of new purchase

 

RETURNS/EXHANGES. Purchases are backed by our 30-days satisfaction guarantee. Purchases from in-stock inventory may be exchanged for reselection one (1) time within 30 days of purchase, provided there is no damage or wear and tear to the item and the item is warrantable and saleable. Dirt, stains, or other damage void this offer.  Mattresses may only be returned/exchanged if: (1) The Buyer completes a ten-day sleep trial, beginning on the delivery date; (2) the original purchase includes the purchase and continual use of a breathable, waterproof mattress protector; (3) there is no evidence of soiling or wear and tear; and (4) original “law tag” remains attached to the mattress.

Returns/Exchanges Trip Charges

0 – 20 Miles

21 – 50 Miles

51 – 70 Miles

70 + Miles

$50

$80

$110

Request quote


SPECIAL ORDERS. 
Special orders of non-inventory items require 25% down payment.  Special order items may be exchanged for reselection one (1) time within 30 days of purchase, provided there is no damage or wear and tear to the item, and the item is warrantable and saleable at the time of exchange or return. Dirt, stains, or other damage void this offer.  Special order returns and exchanges are subject to restocking fees.

Special Order Restocking Fees

Return with reselection

20% of purchase price

Return for credit or refund

30% of purchase price

“Returns/Exchanges Trip Charges” will apply.

 

SERVICE CALLS.  Schleider’s trained service technicians are happy to assist you with warranty claims and service requirements on everything purchased in our store. We make every effort to provide service at the delivery address; however, in the event your purchase must be brought to our shop for repair, we will arrange pick-up at the original delivery address.  Service calls are subject to service fees. If additional will charges apply, Schleider’s will notify the Buyer in advance.

 

Service Fees

 

Trip Charges

Labor[iii]

Parts[iv]

Warranty claim within 180 days of purchase

No charge

No charge

Non-warranteed costs

Non-warranty claim or warranty claim made more than 180 days after purchase

Per “Returns/Exchanges Trip Charges schedule

$75/hour

Non-warranteed costs

 

Keep your sales receipt! It is your proof of purchase and is required for warranty service.  Fee to reproduce lost sales receipt:  $25.

 

 

[i] “Usual matching services” include assembly, delivery, and installation of your purchase.

[ii] Original printed ad or quote

[iii] Labor charges are for costs in excess of what the manufacturer warrantees and pays.

[iv] Parts charges are for costs in excess of what the manufacturer warrantees and pays.

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