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Customer Service

Schleider Furniture Price Guarantee

Schleider Furniture Company promises you the best price on identical merchandise and the usual matching services within our service area.  Our immediate service area encompasses delivery addresses within 50 miles of Brenham, Texas, and our extended service area is 50 - 75 miles from Brenham, Texas.  "Usual matching services" are what a store normally charges for anything not included in the retail ticket price, including but not limited to assembly, delivery and set up at the delivery address.  If you believe you have found a better offer from a competitor with a physical store in our service area, simply bring us a verifiable copy of that store's ad or written quote within 30 days of your purchase and Schleider Furniture Company will refund the difference in prices.  Offers from online stores with no physical retail showroom in our service area are excluded from this offer.

 

Special Orders are Fee Free at Schleider Furniture

Go ahead and tailor your purchase to your individual style.  Schleider's provides special orders of materials, colors and finishes without special order fees.  It's rare, but sometimes special orders are returned.  Please read Returns and Exchanges disclosures of our modest restocking fees.

 

Enjoy worry free checkout

When you order online, we will call you to confirm every detail of your order before your credit card is charged.  

 

What to expect for delivery
Delivery and set up are FREE within 50 miles of Brenham, Texas, on any total purchase of $499 and up.  Our delivery personnel are background checked and in uniform for your peace of mind, and at your request, will call to let you know they are on their way.  We authorize our uniformed delivery persons to accept your cash-on-delivery (C.O.D.) payment.  If you have questions, concerns or comments about your delivery, we want to hear from you.  We want you to be completely satisfied with your new furniture or bedding!

Contact us online
Call (979) 836-3689 during regular business hours

DELIVERY CHARGES

Total Ticket 0-25 miles 25-50 miles 51-75 miles 76 miles +
<$499 $30 $50 $100 Call
$499-$1999 FREE FREE $80 Call
$2000 + FREE FREE Call Call

 

RETURNS AND EXCHANGES
REGULAR INVENTORY:
Schleider Furniture Company backs your purchase* with a 30-day satisfaction guarantee provided there is no damage or wear and tear to the item.  Returned items are inspected by Schleider Furniture Company personnel and must be both warrantable and saleable.  Dirt, stains, soil or other damage voids this offer.  This guarantee is separate from any guarantee or warranty made by the manufacturer.  *Please note that mattresses, box springs, pillows, protectors, pads, and linens purchased online are covered by the manufacturer's guarantee and warranty only.  Trip charges apply.

SPECIAL ORDER ITEMS:
Special order purchases are backed by our 30-day satisfaction guarantee provided there is no damage or wear and tear to the item.  Special order purchases may be exchanged for reselection one time within thirty (30) days of the purchase date.  Returned items are inspected by Schleider Furniture Company personnel and must be both warrantable and saleable.  Dirt, stains, soil or other damage voids this offer. This guarantee is separate from any guarantee or warranty made by the manufacturer.  *Please note that mattresses, box springs, pillows, protectors, pads, and linens purchased online are covered by the manufacturer's guarantee and warranty only.  Special order returns and exchanges are subject to restocking fees of (a) 20% of purchase price if returned for reselection or (b) 25% of purchase price if returned for store credit or refund.  Trip charges apply.

 

Schleider's services most orders in house

Schleider's qualified service technicians are happy to help customers with warranty claims and service requirements for everything we sell.  While many issues can be handled with a home service call, in the event the item needs to be brought to our shop for service, we will arrange pick up at the original delivery address, or you may bring the item to the store at 307 S. Austin St., Brenham, Texas 77833 during regular business hours.  

Service calls are subject to the following conditions:
Within the manufacturer's warranty period:  Pick up and service at no additional charge during the first 180 days following purchase.  After 180 days, charges for trip fees and labor that is not covered by manufacturer's warranty.

Items outside manufacturer's warranty period: $50 per hour labor charge plus trip charges.

TRIP CHARGES

0-25 miles $30
26-50 miles $50
51-75 miles $100
76 miles + Call